Education
Bachelor’s degree in information technology, Computer Science, Systems Engineering, or
related field (or equivalent experience)

Experience
Minimum 5–8 years of experience in system administration, IT operations, or infrastructure
support
Experience managing Windows/Linux servers, databases, and enterprise applications
Experience with cloud environments (AWS, Azure)
Knowledge of networking fundamentals (TCP/IP, firewalls, VPNs)
Experience with monitoring tools and system performance tuning
Familiarity with DoD cybersecurity requirements (RMF, STIG compliance)
Experience supporting healthcare or federal IT environments preferred
Tasks:
Maintain and administer servers, databases, applications, and cloud environments supporting
CQM systems
Monitor system health, performance, and availability (uptime, latency, capacity)
Perform patching, updates, and system upgrades in accordance with DoD/DHA policies
Manage user access, permissions, and identity controls (CAC/role-based access)
Implement and maintain backup and disaster recovery solutions
Troubleshoot and resolve system issues, outages, and performance bottlenecks
Support deployment and sustainment of data platforms, dashboards, and ML solutions
Ensure compliance with DoD cybersecurity requirements (e.g., RMF, STIGs)
Maintain system documentation, configuration baselines, and SOPs
Coordinate with cybersecurity teams for vulnerability management and incident response
Support audit readiness, including system logs, traceability, and accreditation arti

Desired Certifications:

CompTIA Security+ (DoD 8570/8140 compliant)
Microsoft Certified: Azure Administrator Associate
AWS Certified SysOps Administrator
Red Hat Certified System Administrator (RHCSA)
ITIL Foundation Certification